Salvo Designs is confident that you will be satisfied with the high quality products we offer. If any item you purchase from us fails to meet your expectations, we will do whatever is necessary to ensure your satisfaction.
Our goal is to offer products of the highest quality supported by first-rate service.
Our helpful and friendly customer service representatives are committed to handling your orders and inquiries quickly and efficiently.
We want you to be completely satisfied with every product you purchase from abettersign.com. If you are unhappy with the performance of any stock product we offer, you may return it for exchange or refund within 30 days of purchase. To exchange or return an item, please contact us. Salvo Designs will not be responsible to pay return shipping for any returned items, excluding items damaged by the shipping company. Your satisfaction is our highest priority! Custom made products are not eligible for returns or refunds.
Damage Claims: All claims for breakage and/or damage, must be reported immediately by the purchaser to us. Failure by the purchaser to report any claims for breakage and/or damage within 3 days shall cause the purchaser to waive the claims.
Warranty: Some of our products carry limited warranties. Warranty does not cover damages caused by the purchaser.
Seller's Limited Liability: In no event shall the seller be liable for consequential, special, incidental, punitive or contingent damages of any nature. In no event shall seller be liable any interruption of operations, loss of anticipated profits, injury to business or reputation. The seller's liability is limited to the purchase price. *Separate conditions apply to customized and special orders; please inquire.
Products Installation and Use: We've sold millions of products that work great for our customers. We have no control of circumstances and environmental conditions such as vehicle surface, painted surface, finishes, wind, heat and cold, acts of nature, etc. Therefore, no guarantee is implied for the use of products in any environment. A Better Sign accepts no responsibility for loss or damage to property. It is the buyers' responsibility to be in compliance with all Local, State and Federal laws and ordinances in regards use and placement of signs and products unless specifically stated otherwise. Seller is in no way liable for non-compliance. Printed corrugated plastic is a short-term product which will require special Handling and Care. Please keep your products dry when possible and handle with care when transporting. You can display your products in the rain or a wet environment but disperse water and allow to dry before transportation or storage. Do not store in a wet or damp environment.
Sales and Use Tax: Salvo Designs is located in the State of Georgia, USA. All products shipped, installed, delivered or picked may be subject to Sales and Use Tax except as exempted by completing the State of Georgia Sales and Use Tax Certificate of Exemption form
Stock Templates and Custom Designs: All templates that can be modified using our Online Design tool are considered custom images whether they are modified by the user or added to the cart "as is". It is the buyers responsibility to check the design for accuracy. If the thumbnail image in the cart and on your confirmation email is incorrect, it is the buyers responsibility to inform our staff. A Better Sign will not be held responsible unless changes are approved in writing.
Color Matching and Users Artwork Quality: Color matching and print quality depend on many factors. Therefore, we do not guarantee color matching under any circumstances except when given prior approval by our staff. We only match using Pantone PMS colors and "as close as possible" to the desired color. We do not guarantee exact color matches as we use CMYK process printing. See #2 below about color matching.
Color Bleeds to Edge & White Borders: Most of our outdoor signs will have a thin 1/8" white border. This includes all the following materials: Corrugated Plastic, Duraplast, Aluminum and RigidBond. The following products can bleed to the edge with no white border: Banners, Posters, Poster Display Boards, Stickers, Flags, Canvas Wraps, etc. Any exception to this policy must be approved by our staff and there may be an extra charge. In no way will A Better Sign be held responsible for customers displeasure with the white border.
Two most common problems with uploaded files are:
1. Bad quality images - Usually results from customers original files being too small and of poor quality. Follow our Art Preparation Guidelines to reduce the possibility of poor quality prints.
2. Colors don't match or look the way I intended - Color Matching: Colors can vary greatly from screen to screen. We match your intended colors as closely as possible. Our equipment is color calibrated to exacting standards. If you are concerned about color matching please call (770-979-8387). A Better Sign will not be held responsible for colors chosen in our designer or submitted by customers unless a hard copy proof has been submitted for approval. Online Designer color names and actual printed colors are completely arbitrary and are not to be considered a definitive color. A Better Sign will not be held responsible for any color disputes as a result of colors named or displayed in our Online Designer. If you desire us to match colors we will require a hard copy proof strip and approval signed by you. Additional charges apply. Locals may view the proofs of colors in our showroom. We reserve the right to reject any project we feel may be too difficult to color match.
A Better Sign provides optional Additional Services for a fee. These will never be added to an order without full consent of the customer.
Prices subject to change without notice.
A Better Sign LLC operates the salvodesigns.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the abettersign.com website.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you use our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amounts of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons: • To facilitate our Service; • To provide the Service on our behalf; • To perform Service-related activities; or • To assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure and reliable, so we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.
A Division of A Better Sign
139 New Hope Road
Lawrenceville, GA 30046